Introduction

Aiwa Tourism (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you share with us through https://aiwatourism.com/
(the “Site”). This Privacy Policy explains what information we collect, how we use and disclose it, and the choices you have regarding your information.

Information we collect

We collect information you provide directly (such as name, email, phone number, travel preferences, booking details and payment information), information collected automatically (such as IP address, device and browser details, pages visited and usage data), and information from third parties (such as payment processors and travel partners) when necessary to provide our services.

How we use your information

We use your information to process bookings, communicate with you about reservations and offers, provide customer support, personalize your experience, improve our Site and services, prevent fraud, and comply with legal obligations. We may also use aggregated or anonymized data for analytics and business improvements.

Cookies and tracking technologies

We and our service providers use cookies and similar technologies to remember preferences, analyze Site usage, and deliver relevant content and advertising. You can manage cookie preferences through your browser settings or the cookie controls on our Site, though disabling cookies may affect Site functionality.

Sharing and disclosure

We may share personal information with service providers, payment processors, travel partners, affiliates, and as required by law or to protect our rights. We do not sell your personal information. When we share data with third parties, we require appropriate safeguards to protect it.

Data security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure or destruction. However, no method of transmission or storage is completely secure; we cannot guarantee absolute security.

Data retention

We retain personal information only as long as necessary to provide services, fulfill legal obligations, resolve disputes, enforce agreements, and as otherwise permitted by law. When information is no longer needed, we delete or anonymize it in a secure manner.

Your rights and choices

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict or object to processing of your personal data, and to request portability. You can also unsubscribe from marketing communications at any time by following the link in our emails or contacting us.

Children’s privacy

Our Site and services are not directed to children under 13 (or higher age where required by local law). We do not knowingly collect personal information from children; if we learn that we have collected such information, we will take steps to delete it.

Third-party links and services

The Site may contain links to third-party websites and services. This Privacy Policy applies only to information collected by Aiwa Tourism. We are not responsible for the privacy practices of other sites; please review their policies before providing personal information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised policy on the Site with an updated effective date. Continued use of the Site after changes indicates your acceptance of the revised policy.